Skip to main content
  1. HomeHomeBreadcrumb divier
  2. Hygiene Management - Sensors, Gateways + HardwareBreadcrumb divier
  3. FAQBreadcrumb divier
  4. How long does it take for a WGT-11 or WTS-1x to be displayed as offline?

How long does it take for a WGT-11 or WTS-1x to be displayed as offline?

Highlightbox

A WGT-11 gateway is displayed as offline if no data has been received for 60 minutes.

For WTS-1x sensors, the threshold is 3 hours.

Was this resource helpful?

Contact

Contact Support.

Let us know how we can help you more.