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How to handle if a WGT-11 is offline?

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Check the power supply, network connection and signal strength.

Ensure that no firewall or network settings are blocking access.

Restart if necessary (Restart the WGT-11 via the web interface or disconnect the power connection, wait 10 seconds and reconnect the power connection, wait approx. 3 minutes until the WGT-11 has restarted.)

If none of these actions helps, contact support: cc-support@rational-online.com

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